SAFETY AND COMFORT 

We remain fiercely committed to the health and safety of our guests and our teams. As such we have updated our standard operating procedures leveraging the recommendations by the local health authority, the World Health Organization, and our years of experience in Hospitality Operations. 

Face Coverings
Please note that as of Monday 27th July, 2020 Marriott International requires all hotel guests to wear masks in indoor public spaces. We highly recommend you bring a mask with you, however if you do not have a mask we will provide you with one during check-in. Thank you in advance for helping create a safe environment for all guests and team members.
 
Kananaskis Nordic Spa
You may now book solo massages and reserve a session to enjoy hydrotherapy. However, as per government guidelines, the saunas, steam rooms and the exfoliation cabin remain closed.
 
Indoor Waterpark
The indoor waterpark is now open under limited occupancy. Please note that the hot tub, steam room and sauna will remain closed.
 
Dining options
We are following all government guidelines in regard to social distancing. We are looking forward to welcoming you in Forte Restaurant, Blacktail Bar and Market Café, and will have our Adventure-Dining menu, ready for you to enjoy in the comfort of your room, or on the trail!
Please note that we are offering a reduced-menu comprising of our most popular dishes at this time. 
 
Family Activities
The Children Centre will open on May 15th at a reduced capacity and increased sanitization measures, however, we are not resuming our group activities at this time. We are working on developing fun, safe activities and will have more information to come shortly.
 
What do you recommend to do in the area?
Explore the Kananaskis Valley! There are a numerous amount of trails and stunning areas to enjoy. Be sure to visit Alberta Parks Trail Map for a list of trails to discover. Follow safety guidelines, and please be bear-aware. Our team is ready to help you select the perfect destination for your abilities. 
 
New to Kananaskis are E-Bikes! Available for rent at Kananaskis Outfitters. 
 
Fireside Moments
The fire will burn every night, and music will play. However, we will not be serving s’mores at this time. We will also be ensuring that physical distancing rules are respected. 
 
Reservation Policy
We are currently offering no cancellation fees up to 24 hours prior to your stay if you booked through Marriott.com, in person, through the Global Reservations Marriott team or through our In-House Reservations team.
Please note, if you booked with any company that is not through Marriott you must cancel your reservation through them (e.g. Expedia, Booking.com, etc.).